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Poverty and economic inequality


Enhance training for retailers and service providers

Recommendation 10: In retail context in particular:

  • Establish clear and efficient workflows for status card use, to make this common experience more seamless for all involved.
  • Ensure training about the tax exemption, and how to appropriately process the tax exemption.
  • Ensure orientation to expected behaviours of staff when processing a status card – including definitions, examples, and negative consequences for displaying racism, discrimination, stereotyping, and microaggressions.



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