“They Sigh or Give You the Look: Discrimination and Status Card Usage” was published in November 2022 by the Union of BC Indian Chiefs. The report outlines findings of a study on stigma and discrimination experienced by Indigenous Peoples in B.C. when using their Indian status card. Recommendations focus on public education and reconciliation and on reducing these incidents and related harms, and are adressed to government, businesses and the media.
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Enhance training for retailers and service providers
Recommendation 9: Build basic information about status cards as legal identification into the training and onboarding for all staff.-
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Enhance training for retailers and service providers
Recommendation 10: In retail context in particular:- Establish clear and efficient workflows for status card use, to make this common experience more seamless for all involved.
- Ensure training about the tax exemption, and how to appropriately process the tax exemption.
- Ensure orientation to expected behaviours of staff when processing a status card – including definitions, examples, and negative consequences for displaying racism, discrimination, stereotyping, and microaggressions.
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