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Recommendation 3: The Ministry of Social Development and Poverty Reduction must make immediate changes to BC’s Income Assistance and Disability Assistance programs including:

  1. increasing income assistance rates to the Market Basket Measure and indexing them to inflation;
  2. reviewing the processes that are currently in place for reporting “welfare fraud” to provide greater accountability and ensure that people receiving income assistance are not denied survival income without due process;
  3. increasing access to in-person services for income assistance and disability applicants; and d. ensuring that people living with disabilities can access disability support by:
    • simplifying the application process to reduce wait times and lessen reliance on advocates;
    • providing provincial guidelines for doctors/service providers on how and when to fill out disability forms; and
    • ensuring that hospital social workers are resourced and directed to work with patients in need to apply for disability benefits.



Recommendation 4: The Legal Services Society of BC must provide legal support for appeals where a person has been denied income assistance or disability assistance.


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