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Canadian Mental Health Association – BC Division
Recommendation 7:
Continue steps to simplify and improve the income and disability application processes with the Ministry’s own disability-related “daily living activities” (e.g., decision-making or communicating effectively with others, etc.) in mind. In particular, the application should only collect information that is necessary and relevant; avoid asking for the same information twice; and not focus solely on deficits, but allow applicants to identify positive qualities, abilities or activities such as volunteering without impacting eligibility.
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Recommendation 2:
Alternatively, the Ministry of Mental Health and Addictions should establish an independent Mental Health Advocate to monitor the performance of public services that impact people with mental health and substance use-related health issues, receive and act on systemic disability related complaints and protect the human rights of people living with illness who access services.
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