Disability assistance

Recommendation 7: Continue steps to simplify and improve the income and disability application processes with the Ministry’s own disability-related “daily living activities” (e.g., decision-making or communicating effectively with others, etc.) in mind. In particular, the application should only collect information that is necessary and relevant; avoid asking for the same information twice; and not focus solely on deficits, but allow applicants to identify positive qualities, abilities or activities such as volunteering without impacting eligibility.