“Canada’s Justice Development Goals 2020: Challenge & Change,” published by the Action Committee on Access to Justice in Civil and Family Matters, highlights access to justice efforts across Canada in 2020. The report is organized according to the JDGs framework for accessible justice in Canada and contains a special feature on justice sector responses to the COVID-19 pandemic. The projects and data reported here were shared with the Action Committee by organizations across the country, building on their ongoing efforts and sustained commitment to improving access to justice.
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JDG 1 Address everyday legal problems
Recommendation 1: EDUCATE EARLYProvide targeted, free, accessible public legal education about frequent legal issues, different types of solutions and the process of enforcing rights.-
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JDG 1 Address everyday legal problems
Recommendation 2: PREVENT Foster legal capability so that people can spot legal issues early, get preventative or proactive help and anticipate, avoid or manage frequent legal issues.-
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JDG 1 Address everyday legal problems
Recommendation 3: OFFER A CONTINUUM OF SERVICES Develop and expand legal services to include the full continuum of information, advice, help lines, online services, in-person services, and partial or full representation.-
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JDG 1 Address everyday legal problems
Recommendation 4: REFLECT CANADIAN SOCIETY Put the services people need in the communities where they live with the resources to address the barriers they face.-
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JDG 2 Meet Legal Needs
Recommendation 5: FOCUS ON LEGAL NEEDS FOR EVERYONE Focus on addressing service gaps for basic, essential legal services including family law, wills, employment, housing and consumer issues.-
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JDG 2 Meet Legal Needs
Recommendation 6: ENCOURAGE INNOVATION Develop and expand alternative ways to get legal help including different kinds of professionals, partnerships or ways of doing business.-
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JDG 2 Meet Legal Needs
Recommendation 7: EXPAND SCOPE OF LEGAL AID Make legal aid available to more people and for a wider range of legal problems.-
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JDG 2 Meet Legal Needs
Recommendation 8: FOCUS ON ACCESS TO JUSTICE Emphasize the responsibility of lawyers and paralegals to fill access to justice gaps.-
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JDG 3 Make courts work better
Recommendation 9: ENSURE ACCESS TO COURTS Courts must be adequately staffed and located where people live to make sure people can get access to a judge when needed, especially when fundamental and constitutional rights are at stake.-
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JDG 3 Make courts work better
Recommendation 10: PROMOTE MULTI SERVICE CENTRESCourthouses should offer mediation, dispute resolution, and informal or non-legal services to make it easy for people to access cheaper and simpler options at any stage of the process.-
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